A woman receiving a relaxing clinical facial treatment from a licensed esthetician at Serenity Spa.

Serenity Esthetics Spa: Complete FAQ

Have questions before your visit? Our comprehensive guide to Serenity Spa FAQs provides all the expert answers on local branches, clinical facials, payment plans, and booking details to ensure you have a seamless experience.

General FAQs & Brand Overview

What is Serenity Spa?

Serenity Spa is a premier, clinical wellness brand specializing in medical-grade skincare, advanced facial treatments, and customized aesthetic therapies. Specifically, we blend cutting-edge technology with professional esthetic expertise to help clients achieve lasting skin health. Overall, you can explore our comprehensive service offerings by visiting our all facials page.

Is Serenity Spa a chain?

Yes, our Spa operates as an elite, multi-location clinical wellness brand spanning multiple regional markets across North America. Consequently, every location is held to the highest standards of clinical hygiene and aesthetic excellence. For instance, you can view our entire network directory on our all locations page.

How many Serenity Spa locations are there?

We proudly operate 14 distinct locations. Across our expanding network, our licensed estheticians have successfully treated over 70,000 clients. Therefore, to find the studio nearest to you, browse our all locations page right away.

Was Serenity Spa on Dr. Phil?

Yes, our advanced skincare treatments and brand philosophy have been featured on the Dr. Phil television show. This national media spotlight highlights our commitment to delivering verified, transformative results. Specifically, you can watch the featured segment details directly on our dedicated Dr. Phil feature page.

What states is Serenity Spa in?

Serenity Spa currently operates across 9 US states, including Kansas, Nebraska, South Dakota, Colorado, Iowa, and Michigan. Additionally, we continuously expand our footprint to bring advanced clinical facials to major communities nationwide. For this reason, check state-by-state availability on our all locations page.

Is Serenity Spa in Canada?

Yes, Serenity Spa operates multiple international clinical locations within Canada, spanning British Columbia, Saskatchewan, and Ontario. Moreover, these international branches deliver the exact same high-tier clinical protocols found in our US studios. Consequently, find a Canadian clinic near you by checking our all locations page.

How long has Serenity Spa been in business?

Serenity Spa has been in business for 7 years. Over nearly a decade, we have refined our clinical protocols and established a trusted reputation for advanced skincare solutions. As a result, you can learn more about our long-standing history of results on our reviews page.

To maintain our rigorous standards of operational integrity, we have officially updated our client care frameworks. For a detailed breakdown of our corporate initiatives, read our national coverage on OpenPR News: Serenity Esthetics Spa Omaha Strengthens Billing Transparency.

What makes Serenity Spa different from other spas?

Unlike traditional day spas, Serenity Spa focuses on results-driven clinical esthetics utilizing top-tier technologies like LED therapy, microneedling, and microdermabrasion. Furthermore, we track proven outcomes across a massive base of over 70,000 satisfied clients. Therefore, read real client transformations firsthand on our dedicated reviews page.

Location-Specific Questions

Where is Serenity Spa in Kansas?

Our Kansas clinic is situated in Overland Park at 13453 Switzer Rd, Overland Park, KS 66213. Additionally, you can reach this specific regional office directly at (913) 386-4487. In order to schedule an appointment or view local directions, please visit the Overland Park location page.

Where is Your Spa Located in Omaha?

Serenity Spa serves the Omaha region through two distinct clinical branches. Specifically, our first location is situated at 6723 S 180th St, Omaha, NE 68135, reachable at (531) 484-3499, while our second location is at 3537 N 162nd CT, Omaha, NE 68116, reachable at (402) 769-3276. Overall, you can view interactive maps and booking portals for both on our Omaha location page.

Are there two locations in Omaha?

Yes, we operate two distinct clinics in Omaha to provide maximum convenience for our clients across the metropolitan area. Consequently, you can visit us either at our South 180th Street location or our North 162nd Court location. For this reason, compare both branches and their contact details directly on the secondary Omaha location 2 page.

Is there a branch here in Lincoln Nebraska?

Yes, our dedicated Lincoln clinic is located at 2550 Superior St #170, Lincoln, NE 68521. For immediate local inquiries, you can contact the front desk at (402) 817-3035. Additionally, to secure your treatment time slot online, visit the Lincoln location page.

Where is Serenity Spa in Sioux Falls?

Our South Dakota branch is located at 2310 S Marion Rd Unit 160, Sioux Falls, SD 57106. Therefore, you can easily connect with our on-site team by calling (605) 518-2099. For driving directions and localized booking details, view the Sioux Falls location page.

Is there a Serenity Spa in Denver or Colorado?

Yes, our regional Colorado clinic serves the Denver metro area from 125 Inverness Dr E #340, Englewood, CO 80112. Specifically, you can speak with our Englewood clinical staff directly at (720) 637-3448. Ultimately, explore local booking slots and maps on the Denver location page.

Is there a branch located in Des Moines Iowa?

Our Iowa facility is located at 3800 Merle Hay Rd, Des Moines, IA 50310. In order to discuss skincare pathways with our local team, give us a call at (515) 461-9390. Additionally, find full operating schedules and directions on the Des Moines location page.

Where is the branch in Michigan located?

Our Michigan clinical presence is located in the Grand Rapids area at 5570 Wilson Ave SW Suite A, Wyoming, MI 49418. Consequently, you can contact our local team by calling (616) 723-8730. For instance, schedule a consultation and view detailed maps on the Grand Rapids location page.

Is there a branch located in Vancouver Canada?

Yes, our Canadian West Coast facility is located at 1450 Creekside Dr #500, Vancouver, BC V6J5B3. Therefore, Canadian clients can reach this booking office directly at (778) 262-2037. Overall, plan your clinical visit by reviewing the Vancouver location page.

Where is Serenity Spa in Saskatoon?

Our Saskatoon clinic is situated at 303 Wellman Lane, Saskatoon, SK S7T0J1. As a result, you can get in touch with our local skincare professionals by dialing (306) 205-4535. Additionally, find available session times and pricing info on the Saskatoon location page.

Is there a Serenity Spa in Regina?

Yes, we operate a clinic in Regina located at 2075 Prince of Wales Dr #215, Regina, SK S4V 3A3. For this reason, you can reach out to our guest services coordinators at (306) 700-5080. Consequently, check local availability or book directly on the Regina location page.

Is there a Serenity Spa in Burlington Ontario?

Yes, our Burlington branch is located at 672 Brant St #200, Burlington, ON L7R 2H3. Therefore, you can reach our Ontario clinical specialists by calling (289) 427-5949. To learn more, visit the Burlington location page.

Is there a Serenity Spa in Mississauga?

Yes, we serve the Mississauga market with advanced clinical treatments. Additionally, you can check appointment availability and review specific localized details directly online. Specifically, view our regional operations on the Mississauga location page.

Where is Serenity Spa in St. Catharines?

Our St. Catharines facility is located at 180 Vine St S, St. Catharines, ON L2R 7P3. For this reason, you can speak to our local appointment desk by calling +1 905-502-2337. Ultimately, for local maps and treatment schedules, visit the St. Catharines location page.

Where is Serenity Spa near me?

With 14 branches operating across 9 US states and Canada, a Serenity Spa location is likely nearby. Specifically, to easily find the closest clinic, interactive maps, and localized phone numbers, visit our centralized all locations page.

Clinical Treatments & Serenity Spa FAQs

What services does Serenity Spa offer?

Serenity Spa offers a wide suite of medical-grade facial treatments, including Aqua Facials, microneedling, chemical peels, and microdermabrasion. Crucially, every treatment pathway can be fully customized to address individual client skin concerns. Therefore, discover our full menu options on our all facials page.

Does Serenity Spa do Aqua Facials?

Yes, the Aqua Facial is one of our flagship deep-cleansing and hydration treatments. Specifically, this specialized procedure uses hydro-technology to exfoliate and infuse intense cellular hydration. For this reason, read more about the benefits on our dedicated Aqua Facial page.

What is dermaplaning at Serenity Spa?

Dermaplaning at Serenity Spa involves using a specialized clinical blade to gently shave off dead skin cells and fine vellus hair. Consequently, this process leaves the skin extraordinarily smooth and primed for optimal product absorption. Additionally, view treatment details and booking instructions on our dermaplaning page.

Does Serenity Spa do microneedling?

Yes, we offer advanced clinical microneedling to naturally stimulate collagen and elastin production. This procedure is highly effective for reducing the appearance of acne scars, fine lines, and uneven textures. As a result, learn more about the recovery and outcomes on our microneedling page.

Does Serenity Spa offer chemical peels?

Yes, our Spa features a variety of clinical-grade chemical peels ranging from light enzymes to deeper clarifying solutions. Ultimately, these formulations accelerate cell turnover to reveal a fresh, luminous complexion. Therefore, review our chemical peeling options on our chemical peels page.

Our estheticians follow deep, scientifically backed treatment protocols to ensure safe cell turnover. You can explore our deep dive on advanced skincare analysis published directly by our clinical strategy team on InnovateWithEnioluwatilehin: The Science of High-Performance Esthetics.

What is the most popular treatment at Serenity Spa?

While our customized facials are highly requested, our multi-step Aqua Facials and advanced Anti-Aging protocols remain crowd favorites. For example, these non-invasive treatments provide instant, visible results with zero downtime. Review our client favorites on our all facials page.

Does Serenity Spa do anti-aging treatments?

Yes, we offer specialized clinical protocols targeting fine lines, wrinkles, and skin laxity. Specifically, our targeted therapies use proven methodologies to lift, tone, and firm mature skin. Therefore, learn how we reverse signs of aging on our anti-aging facial page.

Can I get a collagen facial at Serenity Spa?

Yes, our advanced collagen-boosting facials are engineered to restore youthful bounce, elasticity, and plumpness to the skin matrix. Moreover, this deeply nourishing treatment is perfect for dull or depleted skin. Consequently, explore this specific service on our collagen boosting facial page.

Does Serenity Spa treat acne?

Yes, we provide targeted acne facials designed to clear active blemishes, deeply purge congested pores, and reduce future breakouts. Additionally, our licensed estheticians use specialized, calming formulas to balance problematic skin. For this reason, read about our clear-skin protocols on our acne facial page.

What is an LED facial at Serenity Spa?

An LED facial at our Spa incorporates therapeutic light wavelengths to target underlying skin issues. For instance, red light stimulates collagen production for anti-aging benefits, while blue light kills acne-causing bacteria. Therefore, discover how light therapy can transform your skin on our LED light therapy page.

Does Serenity Spa offer skin analysis?

Yes, every treatment path begins with a rigorous skin evaluation during our customized facial options. Consequently, this allows your assigned esthetician to select the precise active ingredients and modalities your skin requires. In order to start, book your personalized session via our customized facial page.

Can I get a 24K Gold Facial at Serenity Spa?

Yes, we offer an ultra-luxurious 24K Gold Facial engineered for extreme radiance, firming, and skin cell renewal. Specifically, this signature therapy uses actual gold properties to impart an instant, red-carpet glow. For this reason, view pricing and location availability on our 24k gold facial page.

Does Serenity Spa offer Oxygen Infusion Facials?

Yes, our specialized Oxygen Infusion Facial delivers pressurized clinical oxygen paired with potent serums deep into the epidermis. As a result, this treatment instantly revives fatigued, dry, or environmental-stressed skin cells. Therefore, explore the full process on our oxygen infusion facial page.

What is microdermabrasion at Serenity Spa?

Microdermabrasion at our Spa is a deeply exfoliating mechanical treatment that gently buffs away dry, dead outer skin layers. Consequently, this targets superficial imperfections, sun damage, and light scarring. Learn more about the procedure on our microdermabrasion page.

Does Serenity Spa provide Radiofrequency Treatments?

Yes, we offer specialized non-invasive radiofrequency treatments designed to tighten skin layers and stimulate deep thermal collagen production. For example, it is an excellent option for clients looking to firm their jawlines and contours. Ultimately, read about the technology on our radiofrequency treatments page.

Can I get a brightening treatment for hyperpigmentation?

Yes, our clinically formulated brightening facials are specifically engineered to lighten dark spots, melasma, and sun-induced hyperpigmentation. Therefore, we utilize specialized active brighteners to even out your overall skin tone. Learn more about this radiant protocol on our brightening facial page.

Your Essential Serenity Spa FAQs: Booking & Schedules

How do I book an appointment at Serenity Spa?

Booking an appointment is simple and can be completed through our centralized digital booking systems or by phoning your nearest branch. Additionally, you can reach our corporate guest relations team toll-free at 1-800-791-7905. Consequently, select your preferred branch and time slot by visiting our all locations page.

Can I book Serenity Spa online?

Yes, our online platform allows you to select your preferred clinic, browse clinical treatments, and securely schedule your appointment. For this reason, online scheduling is open 24/7 for all global branches. Therefore, to secure your session right away, simply visit our main website or pick a branch from our all locations page.

What is the phone number for Serenity Spa Kansas?

The direct line for our Overland Park, Kansas facility is (913) 386-4487. Specifically, our local front desk staff can assist with scheduling, treatment questions, or routing. To get directions, view the Overland Park location page.

What are Serenity Spa hours?

Our locations operate from Sunday through Friday, between 10:00 AM and 6:00 PM. Please note, however, that our appointment desks and clinical rooms are closed completely on Saturdays. For details, review location-specific schedules on our all locations page.

Is Serenity Spa open on Sundays?

Yes, all of our clinical facilities are open on Sundays from 10:00 AM to 6:00 PM. Consequently, this allows busy professionals and parents to conveniently access their treatments over the weekend. Check Sunday time slots by browsing our all locations page.

Is Serenity Spa open on Saturdays?

No, all our locations are closed on Saturdays. Strictly speaking, we do not schedule appointments, perform procedures, or operate phone lines on this day. In order to view alternate weekend options, look at our Sunday hours on our all locations page.

What is the Serenity Spa phone number?

For general national support, brand questions, or corporate inquiries, you can call us toll-free at 1-800-791-7905. Alternatively, if you need to reach a specific local branch directly, please check individual clinic numbers. For this reason, all telephone listings are available on our all locations page.

How do I contact Serenity Spa customer support?

You can contact our dedicated client care team by emailing support@serenityesthetics.zendesk.com or by calling 1-800-791-7905. Additionally, our support desk can assist with billing queries, membership questions, or booking adjustments. Overall, please review our terms & conditions page.

Pricing & Payment Plans

How much does a facial cost at Serenity Spa?

Pricing varies depending on the specific facial modality, advanced technology used, and the level of customization your skin requires. However, we offer various promotional offers, packages, and payment plans to make your skincare goals highly accessible. Therefore, to explore active payment arrangements, review our payment plans page.

Does Serenity Spa offer payment plans?

Yes, we understand that investment in your skin health is important, which is why we offer flexible financing options. Specifically, these plans allow you to divide the cost of larger treatment packages into smaller monthly payments. Read the complete eligibility requirements on our dedicated payment plans page.

Can I finance my treatments at Serenity Spa?

Yes, financing is fully integrated into our platform for client convenience. Consequently, this ensures you can receive necessary advanced packages like microneedling right away while managing payments over time. Learn how to set up your financing on our payment plans page.

Does Serenity Spa have membership plans?

Yes, we offer regular wellness structures designed for consistent skin maintenance and maximum savings. Moreover, our plans make regular facial care predictable and seamless. To learn more about our ongoing terms, please see our official terms & conditions page.

We protect all subscriber accounts with enterprise-grade data handling. Our recent organizational update details these safety enhancements; review the comprehensive guide on InnovateWithEnioluwatilehin: Client Care and Membership Security Standards.

Are Serenity Spa promotions worth it?

Our specialized introductory promotions offer a cost-effective way to experience our high-tier medical-grade facials. Specifically, they allow new clients to receive a full professional skin assessment and targeted care at a reduced introductory rate. See what past clients say about their promotional visits on our reviews page.

Does Serenity Spa offer discounts?

Yes, we routinely launch promotional discounts and bundle packages to support long-term treatment paths. For this reason, please check your local branch’s portal or coordinate with customer support for active specials. Read through our client feedback regarding our promotional values on our reviews page.

Cancellation & Refund Policy

What is Serenity Spa’s cancellation policy?

We require a minimum notice of 24 hours for any appointment cancellations or rescheduling requests to avoid penalties. Consequently, cancellations or shifts made within less than 24 hours will incur a fee. You can read the fine print regarding booking updates on our terms & conditions page.

Can I cancel my Serenity Spa appointment for free?

Yes, cancellations and rescheduling are completely free of charge as long as they are completed at least 24 hours prior to your slot. However, inside that 24-hour window, late fees are applied to cover our estheticians’ reserved time. Check the complete fee policy details on our terms & conditions page.

What happens if I miss my Serenity Spa appointment?

If you completely miss your scheduled treatment without contacting us, it is recorded as a no-show. Therefore, no-shows forfeit their appointment entirely with absolutely no refunds issued. Avoid this by reviewing our strict guidelines on our terms & conditions page.

Are Serenity Spa promotional appointments refundable?

No, all promotional appointments booked at a discounted or special rate are 100% non-refundable. Alternatively, we do allow a single complimentary reschedule if the request is submitted at least 48 hours before the session. Please review the promotional clauses on our terms & conditions page.

Can I reschedule my Serenity Spa appointment?

Yes, appointments can be easily rescheduled online or via our phone desk. For instance, promotional bookings get one free reschedule provided they give us 48 hours of advance notice. For full instructions on moving your session, visit our terms & conditions page.

What is Serenity Spa’s no-show policy?

Our no-show policy strictly dictates that failing to arrive for a scheduled appointment without prior notification results in the immediate loss of the session with zero refund eligibility. Crucially, this policy ensures fairness to our hard-working clinical team members. Learn more about our operating policies on our terms & conditions page.

Where can I find Serenity Spa’s terms and conditions?

Our comprehensive policies regarding bookings, payments, memberships, and cancellations are fully detailed online. Consequently, we encourage all guests to review these rules before finalizing their bookings. Read the full document on our terms & conditions page.

Skin Types & Treatment Suitability

Is Serenity Spa good for sensitive skin?

Yes, we offer specialized options using gentle formulas and non-irritating modalities designed to strengthen reactive skin barriers. Specifically, your esthetician will carefully adapt every step to ensure your skin is soothed, not inflamed. Book a safe session by visiting our customized facial page.

Can I get a facial at Serenity Spa if I have active acne?

Yes, our specialized acne facial treatments are specifically designed to safely manage active blemishes and calm deep inflammation. Additionally, we use sterile extraction tools and clarifying active ingredients to heal your skin. Explore this dedicated clinical pathway on our acne facial page.

Is Serenity Spa good for mature skin?

Yes, our clinic specializes in advanced anti-aging procedures designed to firm slack skin, boost declining collagen, and smooth fine lines. As a result, we help mature skin regain its natural brightness and taut texture. View our advanced solutions on our dedicated anti-aging facial page.

Does Serenity Spa treat hyperpigmentation?

Yes, we target sun damage, age spots, and post-inflammatory melasma using targeted chemical peels and brightening treatments. Therefore, these active plans work together to safely fade dark patches and reveal an even skin tone. Review our pigment correction protocols on our brightening facial page.

Is dermaplaning at Serenity Spa safe for all skin types?

Dermaplaning is extremely safe for normal, dry, and mature skin types, but it is typically avoided on areas with active, cystic acne breakouts. Consequently, your provider will evaluate your skin barrier before performing the treatment. Read more about treatment indicators on our dermaplaning page.

Can I get a facial if I’m pregnant?

Yes, we provide safe, modified facial workflows that use completely pregnancy-safe active ingredients. For example, we swap out elements like salicylic acid and retinols for gentle alternatives. Coordinate your prenatal skincare needs by booking through our customized facial page.

Achieving sustainable skin health requires a long-term strategy tailored to your regional climate conditions. Check out our current regional guidelines featured in the InnovateWithEnioluwatilehin: 2026 Omaha Wellness Blueprint.

Expected Results & Post-Treatment FAQs

How long do your facial results last?

The immediate hydration, brightness, and smooth texture from a clinical facial typically last between 1 to 2 weeks. Moreover, deeper physiological benefits, like cellular turn-over and acne reduction, can build progressively with multiple treatments. To see what our long-term clients achieve, check our reviews page.

What should I do after a facial session?

Following your treatment, keep your skin deeply hydrated, use a gentle cleanser, and apply a broad-spectrum mineral SPF daily. Additionally, you should follow any custom homecare regimens provided by your esthetician. Review our general patient wellness steps on our privacy policy page.

How many sessions do I need to see results?

While you will notice an immediate glow after a single session, achieving lasting correction for issues like deep acne scarring or dark marks usually requires a series of 4 to 6 treatments. For this reason, we customize every timeline based on your individual skin conditions. Explore cumulative care pathways on our all facials page.

Can I wear makeup after a facial session??

We strongly recommend waiting at least 24 hours before applying any heavy cosmetics to allow your open pores to heal. Consequently, applying cosmetics too soon can cause unexpected breakouts or irritation. For further questions, look over the care tips outlined on our terms & conditions page.

What should I avoid before my appointment?

Please stop using strong active prescription topicals, retinoids, or harsh exfoliating scrubs for at least 3 to 5 days before your visit. In addition, avoiding direct, unprotected sun exposure is also critical. Learn more about pre-care requirements by reviewing our terms & conditions page.

How often would you recommend that I get a facial?

For optimal skin maintenance, we recommend scheduling a professional facial treatment once every 4 weeks. Specifically, this aligns perfectly with your skin’s natural 28-day cellular regeneration cycle. Therefore, secure your monthly routine slot today through our all locations page.

Connect with Our Clinical Community

Want to stay up-to-date with our latest skin tips, client transformations, and community pop-up events?

Connect directly with our brand advocates via our official community profiles on Facebook, follow our skincare visuals on Instagram, view quick updates on X (formerly Twitter), discover our boards on Pinterest, explore high-resolution imagery on Flickr, or stream our latest treatment videos via YouTube, Vimeo, and Dailymotion.

You can also read our long-form team case studies and insights across our Medium Publications, Blogspot, and LiveJournal, engage with our professional discussions on Quora, or view our corporate bio on About.me. Looking for local treatments? You can also explore available services at our regional clinical facilities in Kansas and Omaha.

BOOK YOUR FACIAL NOW